The FASTForward Blog » Collaboration Goes Mobile in 2010: Enterprise 2.0 Blog: News, Coverage, and Commentary
Forrester has issued a report, Collaboration Needs Will Fuel A Smartphone Surge, by Ted Schadler with Matthew Brown, Brownlee Thomas, Michele Pelino, and Peter Schmidt, with the subtitle: The Surge Can Be Funded Through A Bring-Your-Own Smartphone Strategy. I appreciate receiving a review copy. It predicts that 2010 will be the year of the smartphone surge.
The Forrester team surveyed 3,904 information workers nad found great excitement about about smartphones, “attracted by the ability to email, collaborate, and work with documents from anywhere.” While only 14% percent of information workers across the US, Canada, and UK already use smartphones, another 64% would like to. This compares with general consumers usage at 78% with mobile phones and 11% with smart phones. That yet to be fulfilled demand in information workers, along with some employers’ willingness to share monthly mobile costs, sets the stage for the surge. This calls for KM and other information professionals to determine a strategy for effective and coordinated usage. There is also the numbers to pressure mobile carriers to cut costs across plans.


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